Modeled on a state in which everything is perfect, Utopian Bali Villas combines the island’s rich, diverse culture with years of international hospitality and property management experience to offer guests the perfect holiday experience.
With a brand new office and a growing portfolio of quality Bali villas under our exclusive management, we are now seeking a dynamic and highly motivated professional who takes pride in consistently exceeding the highest of service standards for the position of Sales & Marketing Executive.
The key responsibilities and tasks of this role include:
Increasing Utopian Bali Villas partnerships with quality travel agents (both domestic and international) by:
- Promoting Utopian Bali Villas to reputable travel agencies and travel organisations with the aim of establishing a mutually rewarding partnership by which the Agent Partner promotes Utopian Bali Villas to its clients (our potential guests);
- Providing information sessions and conducting regular villa inspections with Agent Partners to ensure they are well informed and adequately equipped to effective promote the quality properties within our portfolio;
- Regularly contacting Agent Partners for feedback and evaluation of the accommodation and services provided by Utopian Bali Villas to identify areas of opportunity;
- Being the key contact for Agent Partners and continually improving relations; and,
- Assisting in generating traffic to the Utopian Bali Villas website and its social networking pages.
Creating a positive image with every Agent Partner interaction by:
- Maintaining a high level of knowledge of each villa’s features, facilities and guest services in order to effectively promote Utopian Bali Villas to Agent Partners;
- Maintaining intimate knowledge of and adhering to Utopian Bali Villas standards and procedures;
- Conducting a professional, yet friendly manner in all Agent Partner interaction including face-to-face, telephone, email and chat;
- Ensuring that your work quality meets the standards required and by completing all tasks in a timely and thorough manner with minimum supervision;
- Efficiently responding to any service and/or technical issues and complaints in a timely manner; and,
- Maintaining Agent Partner confidentiality at all times.
Contributing to a positive working environment by:
- Displaying a positive attitude towards fellow colleagues;
- Taking reasonable care of the health and safety of others at work;
- Taking personal interest and pride to ensure the office is kept clean and in an orderly state; and,
- Undertaking other ad-hoc office/ reception duties as required by management.
Are you the talented individual we’re looking for?
- Are you able to effectively communicate in both English and Indonesian language (written and verbal)?
- Are you committed to delivering exceptional service at all times?
- Are you extremely organised with the ability to manage multiple tasks?
- Are you full of initiative, dynamic and have the ability to work with minimum supervision?
- Are you committed to ongoing professional development?
Strong consideration will be given to applicants who:
- Have qualifications in sales and marketing or a tourism related field;
- Have previous employment experience in tourism, particularly in a sales/ marketing related role; and
- Have a good understanding of traditional travel agent agreements (both domestic and international), wholesale agreements, online travel agent agreements, reservations management systems and/ or channel management systems.
Why you’re going to want to join us:
- You’ll be offered a competitive monthly salary of IDR 3,500,000 – 5,000,000 (based on your skills and experience) plus performance based bonuses.
- You’ll work with a motivated team of people who take pride in their work and are always striving to improve; and
- You’ll receive regular coaching and training in-line with your future employment goals.
How to apply for this new and exciting role:
- In a cover letter detail why you’re excited by this position and why you’re the talented person we’re looking for (applicants without a cover letter will not be considered).
- Email your cover letter along with an up-to-date Curriculum Vitae (CV) to steve@utopianbalivillas.com.
Note:
- This position is open to Indonesian nationals only.
- This is a full time role working 5 ½ days per week.
- Utopian Bali Villas office is located in Umalas.
- Recent graduates are welcome to apply.