Guest Relations Officer
Responsibility
- A Guest Relations Officer represents the restaurant in a manner.
- Welcome guest into the business establishment, a warm reception is made sure to be given. They ensure that their guests are happy with their service at all times.
- Guest Relations Officer promotes their business establishment. He presents to the guests what are the amenities the hotel has to make their stay a much memorable one. He determines that the guests are satisfied and maintains their satisfaction throughout their time within the hotel.
- A Guest Relations Officer must be able to listen to the complaints that may arise from the guests. He should stay calm and composed all the time and respond in a positive manner to the guest whose standards are not met.
- A Guest Relations Officer assists the guests in their travel needs, like tours they can enjoy, where to dine, shop or rent a car among other arrangements that guests may desire to be helped with.
Requirement
- Candidate must possess at least a Diploma, Bachelor's Degree, Economics, Finance/Accountancy/Banking, Hospitality/Tourism/Hotel Management or equivalent.
- Required language(s): English, Bahasa Indonesia
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor)s specializing in Food/Beverage/Restaurant Service or equivalent.
- Full-Time position(s) available.
How To Apply
Send your complete resume to Angela.Tasin@mejabali.com or deliver it directly to our restaurant
Ella
HR and Administration
Meja Kitchen and Bar
at IZE Seminyak Hotel
(0361)8466997
Jalan Kayu Aya No 68
Seminyak-Kuta
Bali