Position Front Desk Agent Urgently Needed at Luna2 Inc


Luna2 Inc

Luna2 designs, develops and manages the Luna2 collection of hospitality properties for its Luna2 club members. The visionaryLuna2 collection is a spectrum of cosmic spaces in key hot spots around the world, providing the ultimate forum for its Luna2 club members, to sustain their high-octane lifestyles.

Front Desk Agent

A hotel receptionist represents the hotel as s/he is always the first point of contact in a hospitality environment. The main purpose of a hotel receptionist’s job is to project a positive image for guests and to provide all services that are on the list of first contact services.

Responsibility
  • Greeted, registered, and assigned rooms to guests
  • Answered telephonic and in-person queries related to hotel services and resolved any issues
  • Processed guests’ check ins and outs
  • Prepared and completed room and restaurant bills
  • Assisted guests’ in storing valuables in secure deposit box
  • Liaised with other departments of hotel
  • Handled payments through cash, checks and credit cards

Requirement
  • At least 1 year experience at the same role
  • Hospitality educational background
  • Excellent customer service and problem solving skills 
  • Must have strong communication, computer and organizational skills 
  • Maintain a professional business appearance, attitude, and performance 
  • Prior guest service experience required, preferably hotel front office experience 
  • Must be able to work a variety of shifts, including weekends and holidays. 
  • Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. 

How To Apply
Send your complete resume to hrspvsr@luna2.com

Ela
HR Supervisor
Luna2 Private Hotel & Luna2 Studiotel
(0361) 730402
Jl Sarinande No 22, Seminyak
Bali